🔐Privacy Policy
Privacy Policy for Axxel Tech Ltd
Effective Date: 17th October, 2025
1. Introduction
Axxel Tech Ltd., a company incorporated in the British Virgin Islands (“Axxel”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data.
This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use the Axxel platform, including any Telegram bot, web interface, APIs, or related software (the “Platform”).
2. Data Controller
Axxel Tech Ltd. is the data controller responsible for your personal data.
Contact: info@axxel.ai
3. Information We Collect
We may collect the following categories of information:
(a) Identifiers
Email address
IP address
Device information
Wallet public addresses
(b) Blockchain-Related Data
Public wallet addresses
On-chain transaction metadata
Trading configuration parameters
We do not collect or store private keys or seed phrases.
(c) Usage Data
Platform interactions
Bot configuration settings
Feature usage patterns
(d) Communications
Messages sent to support
Service-related communications
4. How We Use Your Information
We process your information to:
Provide and operate the Platform
Enable automated configuration features
Improve performance and user experience
Respond to support inquiries
Detect fraud or misuse
Comply with legal obligations
We do not use your data to provide investment advice or regulated financial services.
5. Legal Basis for Processing (Where Applicable)
Depending on your location, we may process personal data on the following bases:
Performance of a contract
Legitimate business interests
Compliance with legal obligations
Consent (where required)
6. Non-Custodial Nature
Axxel operates as a non-custodial software interface.
We do not:
Store private keys
Access seed phrases
Custody digital assets
Blockchain transactions occur on third-party infrastructure.
7. Sharing of Information
We may share information with:
Infrastructure providers (e.g., hosting, wallet SDKs, analytics)
Service providers bound by confidentiality
Legal authorities when required by law
Successors in the event of corporate restructuring
We do not sell personal data.
8. International Data Transfers
Your data may be processed in jurisdictions outside your country of residence, including jurisdictions with different data protection laws.
Where required, we implement appropriate safeguards.
9. Data Retention
We retain personal data only as long as necessary for:
Providing the Platform
Maintaining security
Fulfilling legal obligations
Account-related data is retained while your account is active and for a reasonable period thereafter.
10. Cookies and Tracking
We may use cookies or similar technologies for:
Platform functionality
Analytics
Security
You may manage cookie preferences via your browser settings.
11. Your Rights
Depending on applicable law, you may have rights to:
Access your personal data
Request correction
Request deletion
Object to certain processing
Withdraw consent
To exercise your rights, contact: info@axxel.ai
12. Data Security
We implement reasonable technical and organizational safeguards to protect your information.
However, no system is completely secure, and use of the Platform is at your own risk.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
14. Contact
Axxel Tech Ltd. Email: info@axxel.ai Website: www.axxel.ai
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